FAQ’s
Q – What is DSC ?
A – Digital Signature Certificates (DSC) are the digital equivalent (that is electronic format) of physical or paper certificates. Few Examples of physical certificates are drivers’ licenses, passports or membership cards.
Q – Can I order my DSC completely online?
A – Yes, We at TARUNA INFOSOFT can issue your digital signature online. You can check the home page of our website or the menus and order any digital signature online. You only have to submit soft copies of the requisite documents and also make the payment online.
Q – Do I have to come personally to your office?
A – No, You need not visit our office at any point of time. You can order online and make the payment online. You also need not come to our office to collect the digital signature. we will deliver the digital signature USB token to your address or where you want.
Q – Do I have to submit any documents physically?
A- No, you do not have to submit any documents physically. You only have to provide soft-copies.
Q- What is the validity of the digital signature ?
TARUNA INFOSOFT give you the option of choosing between 2 year validity or 3 year validity.
Q- your DSC legally valid?
Yes, all digital signatures issued by TARUNA INFOSOFT are legally valid as per Information Technology Act, 2000 & CCA Guidelines.
Q-Can two or more people have the same digital signature?
A- No, a digital signature is unique and thus two or more individuals/entities cannot have the same digital signature.
Q- Can we use a digital signature with a normal USB drive?
A – No, a digital signature cannot be used with a normal pen-drive / USB stick which we use for storing files. As mandated by the Govt. of India, a special cryptographic USB device (called as USB token) is mandatory for using a digital signature.
Q- What is the next step after DSC application?
A- After the DSC application you will get a video verification link, which needs to be completed through the through normal browser.
Once the video recording is submitted, we will verify your details from the backend and will approve the same. In case of any discrepancy we will revert back to you with the proper guidance. After the verification and approval you can download the DSC online and can use it immediately. For new applications, the USB token will be shipped from our office within 2 business days to your doorstep.
Q- Is there any guarantee that my confidential information will not be misused?
A- Taruna Infosoft adopts very stringent policies to ensure our respected customers’ data are secure. We shall not disclosed any information to any third party, unless it is required by the law.
Q- What documents I need for DSC?
A- Please visit here to Refer
If you Have any other Queries or any Questions Which are not mentioned over here you can write to us at faq@tarunainfosoft.com
(Please mention Question or your Query Properly in mail)